Have a question? Review our frequently asked questions below. If you still have a question feel free to contact us through chat or email us at firstname.lastname@example.org
We ship to all over USA. Please message us if you have queries regarding shipping to any other country.
Your order is not going to take more than 5 to 7 days. If there is any delay, we'll email you and keep you posted.
Get the status of your order:
As soon as you place your order, you can see where it is on its way to your door.
Your order may take the full shipping timeframe to arrive to you. If your order shows “in-process” that means we are getting your order ready to go! We will adjust the shipping method of your order to make sure that it’s delivered to you by the promised date. As soon as your order ships, we will send you an email with the tracking information.
If your order doesn’t arrive within that timeframe, contact Customer Service.
Occasionally, high demand causes us to run out of certain items. If we don’t have an item that you’ve ordered in stock, we notify you by email immediately.
Returns and exchanges
If you have any questions related to returning an item, you can message us before purchase and after purchase. We will be more than happy to assist you.
We hope you love what you ordered. But in case you don’t—perhaps it’s a little too big or the style just isn’t you—we’ll send you a new size, color, or style, or issue you a quick refund. Contact Customer Service for a return shipping label. You have up to 30 day to return items purchased at Z8 Leather Jackets. Full details of all our return polices can be found on our ‘Return Policies’ page.
Changing or canceling your order:
Contact Customer Service by chat immediately after placing your order, and we’ll do everything we can to accommodate your request.
Our automated processes fill orders extremely quickly, so the time window for changes or cancellations is very short.
NOTE: If you cancel an item purchased with a promotion or special deal, you may not be eligible to receive that promotion or discount again.